Guide to Ferzu+

In June 2024, Ferzu officially changed our primary payment provider from Stripe to CCBill. Members who previously purchased Ferzu+ through Stripe will continue to receive Ferzu+ benefits until the end of their current premium period, however those Stripe subscriptions will not automatically renew.

All purchases of Ferzu+ via ferzu.com are now handled by our payment provider CCBill.

Via CCBill, we currently accept the following methods of payment:

Visa, Mastercard, JCB and Discover credit cards.

To cancel your existing Ferzu+ subscription purchased via the website using CCBill, please visit your account overview page and click on the “Manage Billing” button.

To cancel your existing Ferzu+ subscription purchased via the Grokio Communities app, please visit the subscriptions manager for your Apple account or Google account.

Billing FAQ

What is the difference between Regular (free) and Ferzu+ (paying) accounts?

Both regular and Ferzu+ accounts allow you to explore, connect and share on Ferzu. Regular and Ferzu+ users have access to the same features, but in some areas those features have restrictions for regular users and are unrestricted for Ferzu+ users. For instance, regular users can view up-to 25 full-size photos each day, while Ferzu+ users can view as many as they want. To see the full list of what’s considered unrestricted/restricted, please visit your account overview page and click on the “Plans” tab.

What happens when my Ferzu+ expires? Will I lose anything?

When your Ferzu+ expires, nothing will be deleted, however you will notice restricted access to some things that had been unrestricted before. For example: You’ll find that while you can still reply to existing private conversations, you now can only initiate 10 new conversations per day (including private messages, flirts, and wall-to-wall posts). 

Will my Ferzu+ automatically be renewed upon expiration?

Currently, all Ferzu+ plans are recurring (meaning unless you cancel your subscription, it will renew at the end of the designated period). If you’d like to cancel your renewing plan, you can do so at any time. Cancelling will not remove any of your remaining days, it will simply stop the renewal process at the next scheduled payment date. If your Ferzu+ plan expires for any reason or if you cancel your renewing plan and you’d like to get Ferzu+ again, just go back and pay for a new period of time and full Ferzu+ access will be restored immediately.

How will the Ferzu+ charge appear on my billing statement?

Your billing statement will show as "CCBill.Com * Grokio" (Grokio Communities LLC is the operating company behind Ferzu). The name Ferzu will not appear on your statements.

How can I purchase Ferzu+ if I don’t have a credit card?

We know that some Ferzu members don’t have access to a credit card to purchase a Ferzu+ pass, and there’s a few options available to you: