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In June 2024, Ferzu officially changed our primary payment provider from Stripe to CCBill
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. Members who previously purchased Ferzu+ through
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Stripe will continue to
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receive Ferzu+ benefits until the end of their current premium period, however those Stripe subscriptions will not automatically renew.
All purchases of Ferzu+ via http:// ferzu.com are now handled by our payment provider Stripe, one of the largest and most reputable payment processors in the worldCCBill.
Via StripeCCBill, we currently accept the following methods of payment:
Visa, Mastercard, American Express, Discover, Diners Club, and JCB payment cards (including credit or debit cards), as well as Apple Pay and Google Pay JCB and Discover credit cards.
To cancel your existing Ferzu+ subscription purchased via the website using StripeCCBill, please visit your account overview page and click on the “Manage Billing” button.
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Currently, all Ferzu+ plans are recurring (meaning unless youcancel your subscription, it will renew at the end of the designated period). If you’d like to cancel your renewing plan, you can do so at any time. Cancelling will not remove any of your remaining days, it will simply stop the renewal process at the next scheduled payment date. If your Ferzu+ plan expires for any reason or if you cancel your renewing plan and you’d like to get Ferzu+ again, just go back and pay for a new period of time and full Ferzu+ access will be restored immediately.
How can I change my method of payment, review my prior purchases or get a receipt?
For all purchases via Stripe, you can do all of those things via the “Manage Billing” button on your account overview page on Ferzu. From there, you’ll be able to switch your payment method (for example, to a new credit card), review all your previous Ferzu+ payments and obtain an invoice for your transactions.
How will the Ferzu+ charge appear on my billing statement?
Your billing statement will show as "CCBill.Com * Grokio Communities” " (Grokio Communities LLC is the operating company behind Ferzu). The name Ferzu will not appear on your statements.
How secure is my payment information?
Very. All website payments are handled through our payment provider Stripe, a PCI Service Provider Level 1 (the highest level of certification among payment providers). Sensitive payment details are never kept on Grokio Communities servers and are entirely handled by Stripe. Learn more about security at Stripe.
How can I purchase Ferzu+ if I don’t have a credit card?
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Pay through your mobile device on the Grokio Communities appYou can purchase Ferzu+ via the Grokio Communities app, which will directly charge whichever payment method you use on your mobile device. You can link a number of payment services to your mobile device’s payment system, including PayPal. |
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UseApple Pay or Google PayIf you have a debit card with a Visa or Mastercard logo, you can pay directly via Stripe. However if you have a debit card without one, you may be able to use your debit card to purchase Ferzu+ via Stripe with both Apple Pay and Google Pay. |
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Use cash or a check to pay via a gift cardOne other option for members without any card access is to purchase a Visa , or Mastercard or American Express prepaid gift card or an Apple or Android gift card using cash or a check, and then use that card to purchase Ferzu+ on Stripe the website or via the Grokio Communities app. Prepaid gift cards can be purchased at most local retailers. |