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Admin Data 2023
This section of the report includes data from our admin team’s work across all five Grokio Communities.
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Every ticket submitted to our admin team is investigated. When evidence is not publicly available (for example, in a newsfeed post or public photo), our admins will request screenshots or other forms of proof. In rare circumstances where physical evidence is not available, our admins may rely on the accounts of witnesses.
If the evidence proves a violation of our rules, the admin will take appropriate action, which may include the removal of content and/or the warning, temporary suspension or permanent removal of a member.
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Admins also occasionally escalate a ticket to the Senior Admin Team if it involves highly sensitive circumstances, such as illegal activity or the permanent removal of a longtime member’s profileany profile older than one year.
Our Senior Admin Team meets three times a week on conference calls to review escalations and appeals.
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| panelIconId | 1f5d3 |
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| panelIcon | :calendar_spiral: |
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| panelIconText | 🗓️ |
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| bgColor | #ABF5D1 |
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2022 Migrated all servers to the cloud, which provides on-demand scaling and other benefits Relaxed Covid event policy Held first post-Covid Grom and EuroGrom events Create a promotional content and donation request guide to help members navigate those policies
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| Panel |
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| panelIconId | 1f5d3 |
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| panelIcon | :calendar_spiral: |
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| panelIconText | 🗓️ |
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| bgColor | #ABF5D1 |
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2021 |
| Panel |
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| panelIconId | 1f5d3 |
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| panelIcon | :calendar_spiral: |
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| panelIconText | 🗓️ |
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| bgColor | #ABF5D1 |
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2020 Launched Pupspace Created Covid event policy Expanded admin team: 9 day-to-day adminadmins; 3 senior adminadmins Created Grommr Shop (later donating $1,100 in profits to charity)
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| Panel |
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| panelIconId | 1f5d3 |
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| panelIcon | :calendar_spiral: |
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| panelIconText | 🗓️ |
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| bgColor | #ABF5D1 |
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2017 Published first ever Gainer Community Report Created system for automatically removing inactive profiles Updated newsfeeds to show full width photos and YouTube embeds Began work on a new app starting from complete rewriteReleased first Gainer Community Report Expanded admin team: 6 day-to-day admins; 2 senior admins
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| Panel |
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| panelIconId | 1f5d3 |
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| panelIcon | :calendar_spiral: |
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| panelIconText | 🗓️ |
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| bgColor | #ABF5D1 |
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2015 Launched Feabie Added anonymous browsing; added edit post function Added private message photos Added posts-per-hour limit and emergency kill switch to combat spammers Switched to ticketing system for all reports and issues Hired first admin to help with moderation Established media policy to protect community from unwanted interest
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| Panel |
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| panelIconId | 1f5d3 |
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| panelIcon | :calendar_spiral: |
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| panelIconText | 🗓️ |
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| bgColor | #ABF5D1 |
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2014 Launched first app on app stores Upgraded to new server Created back-end system for admins to review and tag every photo uploaded Launched the Grommr History Project First Eurogrom event is held in London
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